1. Please make sure your Paypal information is correct, especially your email address so we can contact you and your address so you get your package!

2. Be sure to add aestheticreations@gmail.com and gwylliongirl@gmail.com to your contact list so we can e-mail you or include your phone number in the comments field upon ordering if you prefer. It should come from mike, hannah or orders @aestheticreations.net.

3. We are doing our best to keep items in stock so they can be shipped out within a week. However, due to time spent on design, product backorder, or unforseen events your order may take a little longer than expected. If you need something immediately please contact us first to find out when your order may be shipped, as he knows the inventory and wait time. Paypal will send you notice when most items have shipped and you will get a tracking number.

4. Response time: We deal mostly with custom graphics and design, and there are only 2 of us! Because Mike focuses on each and every e-mail in turn, it may take him between 2-7 days to give you the attention you deserve. I will respond via e-mail within a few hours if I can about shipment, status of your order, pictures or website issues. Both of us check our SPAM folders daily and make every attempt to receive and respond to you. If you are not getting through, please PM Dragonflyer on NAM or feel free to call him between 9 am and 7pm Arizona time Monday through Saturday.

5. Order Process: Mike works on each aspect of our business at least one full day a week. This includes answering e-mails, graphic development and Custom design, dye cut vinyl, small scale printed vinyl, large format printing, and doming. The doming process is a long one! He prints, cuts and then domes each item individually, and then they take 6 days to cure. He makes every effort to get everything done the week it comes in, unless he needs to pick up additional materials. Which is why it could take between 2-6 weeks to get to you.

6. Some stripes are made for an S but do not have the scoop cut out to make it easier for you to install the graphic. It is much easier to cut the scoop out with a blade than to lay the graphic exactly perfect, judging vinyl stretchability and changes while you are applying it to the bonnet.

7. Comment fields: Your order can be specified in a comment feld upon ordering. The irst step is to either log into Paypal or enter your credit card information. When you click on "Review Your Order" on the left hand side along with your shipping preference options is a link that usually says "Optional Instructions" or "Custom Color" with a plus sign next to it. Clicking on that brings up a little box where you can add instructions to us fr your order.

8. Replacement Stripes: AKA the screw up special...We have attempted to keep some stripes available as replacements and to offer discounts to you for ordering half a set, however we have ended up throwing away quite a lot of unused vinyl. We must print them as a set, therefore we regret we are unable to sell them singularly. We will offer you a discount for a full set based on our own cost of vinyl and labor involved, up to 25% off regular price.

9. Order Placement and Problems: Make sure your pop up blocker is off, as the Paypal shopping cart comes up in a seperate window. Or look behind or minimize your screen to find it. You can easily order outside of Paypal by clicking on "Continue" on the left side of the screen under "Don't have a Paypal account?" on the log in page. We pay extra for a service that does not require Paypal and you can use a Credit or Debit card or even pay with an e-check. Paypal does not keep your information nor do we ever receive it, it simply processes the order.

Now that you understand better the way our company works, we encourage you to feel confidant about ordering graphics that will not only last but will also make a lasting impression. Our goal is to provide high quality graphics at a reasonable price and to make you happy!